Wales 2020 Digital Maturity Survey now open

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Do you run a small business in Wales? We’d like to know how your business is using digital technology.

Please take 10 minutes to complete the  survey and help us understand how businesses in Wales are adapting to a digital world.

Wales, like most other nations, is undergoing a period of rapid transformation, driven in recent months by the COVID-19 pandemic. This trend has seen digital technologies playing an increasingly central role in both business and society as more employees have begun to work from home. Evidence from previous Digital Maturity Surveys tells us that 51% of small and medium-sized enterprises (SMEs) have used superfast broadband to increase profit.

The Digital Maturity Survey measures digital technology use in Wales’ small and medium-sized firms and seeks to understand change over time. For this edition of the DMS we are also asking businesses about their response to the pandemic. We would now like to invite SMEs to take part by joining in the survey. All businesses taking part in the 2020 survey will be eligible to receive a copy of their free Digital Maturity Score (this will be sent to all participants in early 2021*).

By completing the survey SMEs will also help us build a picture of the emerging digital economy in Wales, and inform the work of Welsh Government and partners in supporting its development.

The survey team appreciates the support of businesses in completing this questionnaire during the present difficult pandemic period.


* Provide your email address and digital maturity score for your business will be sent in early 2021.

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Posted on: Monday 8th June 2020