Skills & training resources for hospitality/Tourism sectors

As businesses in the hospitality. licensed premises and tourism sectors prepare to reopen, a number of virtual online resources  are availble to help them in this step.

All Hands to the Pump:                                                                                                                                                                                                                                                                                                                                                                              A free resource to support those working in or with the licensed trade, featuring free to access, quality webinars, events, training and resources for licensees, regulators and place managers from hospitality partners.                

Skills Platform: WorldHost 2020 - Keeping customers safe (COVID-19)                                                                                                                                                                                                                                                                                    WorldHost 2020 prepares your service professionals for front-line duty beyond Covid-19. Exploring the key changes that service professionals will encounter on a day to day basis, the programme focuses on three key aspects; the working environment, peoples behavioural changes and health, safety and hygiene. cost £6.00.

  CPL Learning (Hospitality) 

  • Ready to Serve programme – Team Member : Developed to support operators and their teams in the implementation of a safe and effective return to work, adhering to the COVID secure principles. Cost: £7.50 per person
  • Reopening following lockdown – Manager - Ready to Serve: Developed to allow those in a management or supervisory role to understand the actions and responsibilities they have in ensuring their site and teams are ready to serve customers once again. Cost: FREE 

Torfaen Business Clinics

In addition, the following free virtual online business clinic events focused on guidance around COVID-19 in the workplace are being run by Test Trace Protect (TTP) and Torfaen Council's Public Protection team for :


Posted on: Friday 16th April 2021