Torfaen's Test Trace & Protect (TTP) Team supporting businesses

 Test and Trace Office Picture

 Since Summer last year, Torfaen County Borough Council’s Test Trace and Protect (TTP) Team has been hard at work, contacting thousands of cases and their contacts, breaking chains of Covid transmission to deliver the Welsh Government’s highly effective second pillar of Wales’ response to the Covid outbreak and playing their part in keeping the levels of Covid infection under control in Torfaen and Wales in general.

The service, built totally from scratch, as the cases increased and the pandemic worsened last year, is part of a ground-breaking partnership between the five local authorities of Gwent and Aneurin Bevan University Health Board, backed up by expertise from Environmental Health professionals and Public Health Wales. It really has been a ‘Team Wales’ success thanks to local and national teams working hand in glove to deliver a 98% success rate of people that have been traced as confirmed positive cases of COVID-19 across Gwent.

The team are part remote working and part office based and are a combination of existing council staff seconded from their roles all across the organisation and local individuals recruited to fill the many new roles that were created, as the team expanded to deal with the rising volumes of cases, including a brand new ‘Covid Enforcement Team’, created alongside TTP to provide ‘on the ground’ support to the team and to local businesses across the borough.

Most recently, the team have supported the wider Public Protection Team, in rolling out an extensive food premises study, contacting every food premises across the borough, as part of the preparation for the re-opening of the industry.

In addition, a series of information sessions have been delivered to a range of businesses in the area, in partnership with the council’s Economy and Enterprise Team, running alongside the Government’s re-opening programme, sector by sector, as Covid rules are relaxed. These sessions are intended to provide information on the functions of the TTP operation, how businesses can work with TTP to keep their staff and customers safe and what lessons can be learnt from the cases and clusters of cases that Torfaen have experienced over the past months.

Jason Austin, TTP lead for Torfaen said:

“I am very proud of what the team has achieved over the past few months. It has been a total learning experience for all of us and a huge challenge, to create an operation and a team from nothing, with a brand new IT system and to stay on top of huge increases in cases. To be in a position of being one of the top performing TTP teams in Wales, is a testament to the effort and the dedication of each and every member of the team”

TTP will continue at least until September, as the Welsh Government has released funding to continue the work into the Autumn. The team are always happy to help and would welcome contact from any business with queries or questions and urge companies to get in touch through any of the methods below.

Please get in touch, if you have any queries, questions, or need our assistance with a Covid-related matter. You can contact us on:

01633 648173

Posted on: Monday 24th May 2021